Enterprise Plan

The Enterprise plan is a flat $850/month subscription that unlocks batch-based pricing and the full Enterprise feature set. Batch usage is billed on top of the subscription (starting at $2.50/M batches, tiered by volume), with no per-Listener charges. It's delivered as a custom offer through AWS Marketplace — contact sales and we'll provide a detailed quote based on your expected traffic volumes.

Instead of charging per individual packet, batch pricing charges per group of packets delivered together to a destination (e.g., a batch of 10 packets delivered to SQS or Kinesis counts as one batch). This model is significantly more cost-effective for sustained workloads above approximately 400 packets per second, because the gateway can aggregate packets efficiently at high throughput. At lower volumes, pay-as-you-go packet pricing on the standard plan is usually more economical.

A sustained 1,000 packets/second is about 2.59 billion packets per month. Here's how the two plans compare at that volume:

At this volume Enterprise is roughly half the cost. The exact Enterprise figure depends on your effective batch size, which is configurable per destination and varies by AWS service — larger batches lower the cost further. Contact sales for a quote modeled on your real traffic and destination mix.

The Enterprise subscription is typically structured as an annual (12-month or longer) commitment, which is reflected in the custom offer we prepare for you. For teams that want to validate the service first, we also offer month-to-month terms for trials and proofs of concept. Talk to sales about the arrangement that fits your rollout.

Our Trust Center has current details. We are not SOC 2 or ISO 27001 certified. We have completed the AWS Foundational Technical Review (FTR) and an AWS Vendor Insights self-attestation, and we maintain clean AWS Well-Architected Tool reviews, including the SaaS Lens.

On data processing: customers are responsible for maintaining a configuration that complies with the regulations applicable to them. Any cross-border traffic between your ingress regions and destinations must comply with the relevant security and privacy regulations.

Enterprise includes a 99.99% availability SLA and a two-hour support response (first reply) target during business hours. The service is built for a zero RTO on regional failures: traffic fails over to healthy regions automatically, with no recovery-time window for you to absorb.

Destination resources are supported in all AWS regions in the aws partition; other partitions (such as GovCloud or China) can be supported by request.

Ingress regions for non-Enterprise plans are us-west-2, us-east-1, and eu-west-1. Enterprise customers can designate one additional ingress region of their choice.

Yes. Existing standard-plan deployments are migrated to Enterprise as part of onboarding, so your Listeners and destinations carry over. Downgrades back to the standard plan are available at renewal time — monthly, or per the term of your contract.

Enterprise subscribers can deploy Listeners and destinations across multiple AWS accounts within their organization under a single subscription. Usage from all associated accounts is aggregated for billing purposes. Account linking is configured through the Proxylity management console. Contact sales for details on how to structure your account topology.

The 99.99% SLA covers availability of the UDP Gateway service to accept and route packets to your configured destinations. It is backed by multi-region architecture with automatic failover. Service credits apply in the event of SLA breaches as defined in your Marketplace agreement. Note that availability of downstream AWS destination services (Lambda, SQS, Kinesis, etc.) is governed by their own AWS SLAs.

Yes. Organizations with specialized requirements — isolated storage and processing, configurable regionality, large numbers of ports, or contiguous port ranges — can inquire about dedicated stacks. These provide the same functionality and multi-region durability as the shared service and are purchased as custom offers in AWS Marketplace. Pricing varies based on configuration but typically starts at $10,000 per month. Mention your interest in dedicated stacks when contacting sales.

Enterprise is sold as a private custom offer through AWS Marketplace. After you contact sales and we agree on terms, we'll send a custom offer to your AWS account that you can accept through the standard Marketplace procurement flow. This keeps everything within your existing AWS billing and procurement processes, and is compatible with AWS Enterprise Discount Programs (EDP).